Privacy Policy

The policy: This privacy policy notice is for this website; and served by Biodiversity by Design Ltd, 6 Gay Street, Bath BA1 2PH and governs the privacy of those who use it. The purpose of this notice is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following notice you may wish to cease viewing / using this website.

Processing of your personal data

We collect information about you when register with us or enter into a contract with us to use our services. It includes:
Email address
Postal address
Telephone, mobile and/or fax number
Demographic information
Payment information
Future communication preferences

We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies.

Under the GDPR (General Data Protection Regulation) we control and/or process personal information about you electronically using the contract lawful base for the provision of our services and under consent for the issuing of newsletters and marketing.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit or

We use a cookie control system which allows you to accept the use of cookies. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above.